We are committed to providing a safe and enjoyable sauna experience. By booking or attending a session, you agree to the following terms:

 

Safety & Personal Responsibility

• All sauna use is at your own risk.
• If you choose to use cold water to cool down, you are responsible for your own safety. Ensure you are a confident swimmer and capable of handling cold temperatures

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Children & Age Requirements

• Children aged 12–16 may only attend Communal Sauna sessions with prior consent from the Sauna Owner.
• Children under 16 are welcome in Private Sauna sessions when accompanied by a parent or guardian.
• Family sauna bookings are available on request.

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Health Considerations

• If you have medical concerns—including pregnancy, diabetes, epilepsy, cardiovascular conditions, dizziness/fainting history, or metal implants (including silicone)—consult your doctor before using the sauna.
• Do not use the sauna if you have open wounds or fungal infections.
• If you are taking prescription medication or have a condition that affects sweating or thermoregulation, medical guidance is essential.

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Substances, Behaviour & Entry

• Alcohol, drug use, and smoking are strictly prohibited.
• Staff may refuse entry to anyone who appears intoxicated or is considered a risk to themselves or others — refunds will not be issued.
• Nudity is not permitted during Communal sessions or anywhere outside the sauna during Private sessions, as our location is a public space.

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Jewellery & Personal Items

• Remove all metal jewellery and watches before entering the sauna, metal can become extremely hot and cause burns.
• Metal fixtures on swimwear may also heat up, please take care.
• No glass is allowed inside the sauna area.

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Timing & Punctuality

• Sessions run for a fixed duration and cannot be extended for late arrivals.
• Please arrive at least 5 minutes early to settle in before your session begins.

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Group Bookings

• If booking for others, you are responsible for ensuring all group members have read and agree to these Terms & Conditions.

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Sauna Etiquette

To maintain a clean, respectful, and relaxing atmosphere:

• Wash your feet before entering, no footwear inside.
• Sit on a towel at all times.
• Limit time in the sauna to 5–12 minutes, maximum 15 minutes per round.
• You may gently add water to the stones to regulate humidity.
• Do not touch the stove, it is extremely hot.
• Only staff may add wood to the fire.
• Move mindfully, wet floors can be slippery.
• Essential oils are only permitted if approved in advance for Private bookings.
• Photography and video are not allowed during Communal sessions. Once the sauna is empty, you are welcome to take photos.
• Please be courteous and respectful to all guests at all times.